At Instinct, we are passionate about pets. Thank you for giving us the opportunity to make a connection with you and your special dog or cat.

Our Customer Service Team is available to address your questions, comments, and concerns Monday-Friday 8-5 Central Time. You can submit questions via the contact form below, email us directly at Cservice@instinctpetfood.com or call us at 888-519-7387

While our goal is to respond the same business day, please allow up to two business days to hear from us.

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Instinct is headquartered in Saint Louis, Missouri. We also have manufacturing facilities in Lincoln, Nebraska. To contact us by mail, please send your correspondence to the following address:

2 City Place Dr
Suite 400
Saint Louis, MO 63141

H: Monday - Friday, 8-5 CST
P: 1-888-519-7387